Who we are
Mint Tiny House Company, a division of Westbow Group is based in Vancouver, BC, we ship all across the USA and Canada. We have been at the forefront of crafting exceptional Tiny House RVs and Park Models since the early days of 2014. Our journey started with a simple vision: to infuse the coziness of a traditional home into the convenience of a travel trailer, creating spaces where dreams could thrive. We are a company that prides ourselves on living up to our core values:
- We work hard, we work smart
- We build lasting value
- We are creative and innovative
- We have fun
- We care
- We act with integrity
About the role
Reporting to the Sales Manager, the Sales Support Coordinator is responsible for sustaining the sales team, so department goals are met efficiently. If you enjoy working in teams, keeping the department organized, following up with a high sense of urgency, then this position is for you!
What you’re great at
- Being detail-oriented and highly organized
- Being self-motivated
What you’ll be doing
- First Response and Email Management:
- Swiftly respond to urgent emails on behalf of our dedicated sales consultants.
- Prioritize and handle email inquiries throughout the day, ensuring timely and effective communication.
- Phone Coordination:
- Efficiently schedule phone calls for our sales consultants, accommodating their schedules and following their directives.
- Serve as the initial point of contact for incoming calls when the office administrator/bookkeeper is unavailable.
- Showings and Customer Engagement:
- Facilitate and coordinate property showings, aligning them with the consultants’ appointments.
- Ensure all essential sales materials are meticulously prepared and readily accessible for our sales consultants.
- Create an inviting and professional atmosphere in our boardroom, where necessary, to enhance the presentation experience.
- Sales Materials and Documentation:
- Generate precise estimates and promptly dispatch them to clients, meeting the requests of our sales consultants
- Craft comprehensive sales packages featuring compelling renderings and engaging sales brochures.
- Prepare meticulous build specifications, purchase agreements, and payment schedules to streamline the sales process and maintain meticulous records.
- Administrative Support of CRM and Sales Systems:
- Provide valuable administrative support for our CRM and other sales systems, ensuring data accuracy and system efficiency.
- Collaborate with the team to improve sales documentation and processes, aligning them with the evolving needs of our growing business.
- Customer Service Excellence:
- Deliver outstanding customer service, and support the logistics, tech support & warranty response teams, ensuring that every client enjoys an exceptional experience throughout their journey with Mint Tiny House Company.
- Flexibility and Team Support:
- Maintain flexibility to provide support across various functions within the Mint team as required, contributing to our overall success.
What we’re looking for
- 1+ Years of experience in Administrative roles
- Knowledge of Real Estate market and experience is an asset
- Experience in Customer Service is an asset
- Post- secondary education is an asset
- MS Office proficiency is required
What you can expect from us
- Medical and Dental benefits package
- RRSP Matching program
- Investment opportunities with Westbow Capital
- New home discounts
- Professional development opportunities
- Supportive team and leadership staff
- Casual and energetic work environment
- Flexible work schedules
- Fun and inclusive company events
- Volunteer opportunities with Westbow Gives Back
At Westbow our vision is to create a world where every person has the skills and opportunities to reach their greatest potential. We value our employees; we are creative and innovative, and we strive to build lasting value in all that we do. We offer a casual and flexible work environment, growth and development opportunities, investment matching and new home discounts.
If this sounds like an opportunity for you, apply today and join in on our fun and inclusive culture! Get the chance to volunteer and work on meaningful initiatives and build a career that builds you.
Only shortlisted candidates will be contacted , no phone calls or walk-ins please.
Mint Tiny House Company is an equal opportunity employe